Refund policy
Returns:
Items may be returned within 14 days of delivery for a full refund, excluding shipping costs. The item must be in its original condition and packaging.
Refunds:
Once we receive the returned item, we will process your refund within 14 business days. Refunds will be issued in the same form of payment initially used for purchase.
Shipping:
We offer flat-rate shipping for all orders. The shipping fee for all destinations is 30 Dirhams.
Damages or Defects:
If an item arrives damaged or defective, contact us within 3 days for a refund, replacement, or repair. We are not responsible for damages or defects that occur after the 3 day inspection period.
Exchanges:
Items may be exchanged for a different size or color within 14 days if unused and in original packaging. The customer is responsible for return shipping costs and any exchange shipping upgrade fees
Items may be returned within 14 days of delivery for a full refund, excluding shipping costs. The item must be in its original condition and packaging.
Refunds:
Once we receive the returned item, we will process your refund within 14 business days. Refunds will be issued in the same form of payment initially used for purchase.
Shipping:
We offer flat-rate shipping for all orders. The shipping fee for all destinations is 30 Dirhams.
Damages or Defects:
If an item arrives damaged or defective, contact us within 3 days for a refund, replacement, or repair. We are not responsible for damages or defects that occur after the 3 day inspection period.
Exchanges:
Items may be exchanged for a different size or color within 14 days if unused and in original packaging. The customer is responsible for return shipping costs and any exchange shipping upgrade fees